Frequently Asked Questions
Where is Vista’s Office? VISTA has Moved!
4020 Bardstown Rd.
Closed on Holidays
TARC – Transit Authority of River City has a bus stop almost at our door.
Place Your Cursor On The Map Above,
Driving directions, from the Watterson Expressway (I-264)
How Much Is The Application Fee? $35 per Applicant
Once you have found your home, a $35.00 application fee is required on each applicant to process your application.
If there is an application submitted prior to your application, your application will NOT be processed until the previously application has been completely processed. If the application in front of you qualifies and is approved, this applicant will be notified and must produce all monies and sign all docs within 24 hrs of approval.
Should this previous applicant before yours, fails to perform properly, then your application shall be processed.
VISTA processes an applicant in the order in which they are received. If the applicant in front of you is approved and performs properly, you will be contacted via the info contained on your application. You will be told the application submitted before yours was approved.
You will then be given a choice to apply for another available home, or you may choose to get “pre-approved” for the next available home matching your search criteria or you may have your application fee refunded to you (because your application was never processed)
When this situation arises, many applicants choose to get “pre-approved” for the next available home matching your search criteria. Needless to say, many of these homes never make it to Vista’s website.
Believe it or not, the application fee is not just a “random” fee or for a “credit report” as many would think. Your application fee helps with the administrative costs of processing your application, costs of credit reports, and more. It is very hard to work for free, and we trust you will agree with this. It costs money to process applications.
We strive to keep our costs as low as possible. Many other companies charge much more, sometimes twice as much as Vista. We do NOT want a bunch of applications.
Vista strives to qualify every application submitted including offering compensating factors should the applicant fall short in qualifying.
If no homes are available for you and your household now, you can still submit an application NOW to get “pre-approved.”
Once approved, you will be first in line on the next available home that fits your guidelines.
If you are “pre-approved” and you find another home BEFORE a Vista Home becomes available, your application fee will be refunded. We want you to always consider Vista for your next home.
Get Your Rental Application Right Here, Right NOW!
Vista Online Rental Application is Ready For You Now!
How Much Is The Security Deposit?
VISTA’s Resident Rewards Program
ALL STAR PLAN = FREE RENT!
Here is the Summary. Most of the time in Renting a Home, You hear about the ugly stuff that occurs if you fail to do this or that. VISTA is proud of the ALL STAR Program for responsible folks like YOU!
Vista’s All Star Program Allows YOU to earn a Bonus REWARD for being responsible!
Earn discounted and FREE RENT by avoiding late charges & violations.
YOU WIN with Vista’s All Star Plan!
FREE RENT for You!
Be sure to ask about Vista’s FREE RENT Program!
Can I put a “DEPOSIT to HOLD” on a Home when I submit my Application?
DEPOSIT TO HOLD WITH YOUR APPLICATION
Providing there is not an approved application pending, You may put a deposit to hold on a home when you submit your application. You must submit a dollar amount equivalent to the Security Deposit or more for your “Deposit To Hold.”
This is a very powerful and strong benefit for you.
Your Deposit to Hold shows you are dead serious about renting this home and you are not going to the shopping mall in search of dozens of homes. Once approved, your Deposit to Hold money will be used for funds needed to complete the rental agreement process.
When You put a “Deposit To Hold” on a selected home, this home will be immediately removed from the list of available homes, thus putting you in the driver’s seat.
Once approved, you will have 24 hrs to co-ordinate an appointment with our office to produce all of the monies needed and complete your new tenant paperwork package. This does NOT mean you have to ‘move in’ within 24 hrs. This simply means you start paying rent. You may still move in on your schedule. This is very helpful for folks who are moving to Louisville, Kentucky from another town.
Should You Decide Not to Rent AFTER YOU ARE APPROVED, YOU will forfeit the DEPOSIT TO HOLD money. Vista will have to begin the entire process to advertise and market this home for rent again.
If you are not approved, your DEPOSIT to Hold money will be returned to you within 30 days to the address you entered on your form. If you wish to get your funds immediately, there will be an $85 charge deducted from your funds for processing your application along with starting the marketing and advertising process again.
What Does It Take To Qualify?
We are happy and pleased you are considering a Vista Home. We are very proud of our homes and believe you will be too. Our requirement standards for qualifying to rent a home are simple and fair.
Section 8: Vista does participate providing 3 criteria are met:
the applicant must be approved